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StopWatt

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StopWatt 60-day guarantee and warranty

Because power-factor correction affects different homes differently, we do not back StopWatt with a savings promise. We back it with a straightforward 60-day money-back guarantee on the purchase price, so you can test it in your own home and decide for yourself.

By the StopWatt official store teamUpdated

  • 60-day money backTest it for a full billing cycle
  • Free worldwide shippingShips in 1–2 business days
  • Secure checkoutEncrypted card processing
  • Human supportReal people, real replies

Quick answer

You have 60 days from the delivery date to request a full refund of the purchase price, for any reason, including simply not seeing a difference in your home. Email support@getstopwatt.net with your order number to start the process; the guarantee applies only to orders placed on this official store.

How does the 60-day guarantee actually work?

Every order placed on this official store includes free worldwide shipping and a 60-day money-back guarantee on the purchase price. The clock starts on the day your order is delivered, not the day you ordered it.

You do not need to prove the device failed or provide test results. If you install it, track your usage for a billing cycle as described on does StopWatt really work, and are not satisfied, you can return it for a refund.

What exactly is covered by the guarantee?

SituationCovered?
You tested it and saw no meaningful changeYes, full refund within 60 days of delivery
A unit arrived damaged or stopped powering onYes, replaced at no cost during the guarantee period
You changed your mind before installing itYes, full refund within 60 days
You bought from Amazon, Walmart, or another resellerNo, contact that seller directly
Unit was opened, modified, or exposed to waterNo, this voids the guarantee
Request made more than 60 days after deliveryNo, outside the guarantee window

What are the exact steps to start a return?

  1. Email support with your order number

    Send a message to support@getstopwatt.net with the order number from your confirmation email, in the format SW-XXXXXXXX.

  2. Receive return instructions

    Our team replies with the return address and any packaging notes, usually within one business day.

  3. Pack and ship the units back

    Use any protective packaging; the original box is not required, but pack units securely for transit.

  4. Wait for the return to arrive

    Refunds are processed once the returned units reach our warehouse, not on the day you ship them.

  5. Receive your refund

    The purchase price is refunded to your original payment method; most banks post it within 5-10 business days of processing.

What happens if my unit arrives defective?

Defective units are handled separately from refunds

If a unit arrives damaged or the indicator light never turns on, email support@getstopwatt.net with your order number and a photo of the issue. We replace defective units at no cost during the guarantee period; you do not need to ship the faulty unit back first in most cases.

What is not covered by the guarantee?

  • Units that have been opened, taken apart, or modified.
  • Units exposed to water or visible physical damage from misuse.
  • Orders placed through resellers, marketplaces, or any site other than getstopwatt.net; see where to buy for how to confirm you ordered here.
  • Return requests made more than 60 days after the delivery date on your tracking.

Does bundle size change how the guarantee works?

No. The guarantee applies to the full order regardless of bundle size. If you bought the 3-device bundle from our bundle pricing page and want to return it, return all three units together rather than a single device, and you receive a refund for the full order.

How is this different from a typical warranty?

A standard warranty usually only covers manufacturing defects. Our guarantee goes further: it lets you return the units even if they work exactly as intended but simply did not deliver a difference you value in your home, which is the honest reality for many resistive-load homes; see does StopWatt really work.

Ready to test StopWatt with no financial risk?

Because the return window covers the full purchase price, testing StopWatt costs you nothing but time if it does not work out for your home. Buy StopWatt from the official store or compare StopWatt bundle pricing to choose the right coverage for your square footage, then track your kWh for one full billing cycle.

60DAYS

60-Day Money-Back Guarantee

Test StopWatt for a full billing cycle. Return it within 60 days of delivery for a refund of the purchase price.

Issued by the official StopWatt store · Refund of the purchase price

Frequently asked questions

How does the StopWatt money-back guarantee work?
You have 60 days from the delivery date to request a full refund of the purchase price, for any reason, including simply not seeing a difference in your home. Email support@getstopwatt.net with your order number to start the process; the guarantee applies only to orders placed on this official store.
How do I start a return?
Email support@getstopwatt.net with your order number. We reply with a return address and instructions, usually within one business day.
How long does a refund take once I ship the units back?
We process the refund once the return arrives at our warehouse, and most banks post the funds to your original payment method within 5-10 business days after that.
What if my unit arrived broken?
Email support@getstopwatt.net with your order number and a photo. Defective units are replaced at no cost during the guarantee period, separate from a standard return.
Does the guarantee cover orders from Amazon or Walmart?
No. Our guarantee applies only to orders placed directly on getstopwatt.net. Orders from other sellers must be returned through that seller's own policy.
Do I need to keep the original packaging to return it?
No. You can use any protective packaging for the return shipment; the original retail box is not required.
Can I return just one unit from a 3-device bundle?
Bundles are refunded as a full order. Return all units from the bundle together to receive a refund for the full purchase price.
Is there a restocking fee?
No. There is no restocking fee on returns made within the 60-day guarantee window.

Keep reading on the official StopWatt site

Ready to order? Buy StopWatt direct or compare StopWatt bundle pricing.

Order direct from the official store

Ready to try StopWatt risk-free?

Pick the bundle that matches your home size, then complete your order securely on this page — no redirects, no account required.

Sizing rule of thumb: one device per 800–1,200 sq ft, so most homes over 1,500 sq ft use the 3-device bundle.

Checkout — 3 Devices

$105.84

Visa acceptedMastercard acceptedAmerican Express acceptedDiscover acceptedApple Pay acceptedGoogle Pay accepted Encrypted
  • Charged onceOne-time payment, no subscription
  • Dispatch1–2 business days, tracked
  • 60 daysReturn for a refund, no questions
  • Real supportsupport@getstopwatt.net

Prices in USD. The bundle price shown is the full discount — there is no code to hunt for. Add-ons available only here: add 1 extra stopwatt and 3-year replacement protection.