StopWatt shipping and returns

How long does StopWatt take to ship and arrive?

Orders placed on this official store are dispatched within 1-2 business days. Once your parcel leaves our warehouse, delivery time depends on your destination.

Domestic US orders typically arrive in 3-7 business days. International orders typically take 7-15 business days, depending on customs processing in your country. These are the same windows referenced on our order tracking and delivery page.

Does StopWatt really ship free worldwide?

Yes. Every bundle on this store, whether it is 1, 2 or 3 devices, ships free to every destination we serve. There is no minimum order size and no hidden shipping fee added at checkout.

This applies the same whether you buy a single unit or the 3-device bundle at the lowest per-device price. Free shipping is part of the published price, not a promotional add-on.

How do I track my StopWatt order?

• You receive an order confirmation by email the moment you check out, with your order number.
• A tracking link is emailed automatically once the parcel ships, usually within 1-2 business days.
• If tracking has not updated after your expected delivery window, email support@getstopwatt.net with your order number.
• Full tracking troubleshooting is covered on our tracking and delivery page.

What if my order is going to an address outside the US?

We ship worldwide with the same free-shipping policy, but international parcels can take longer to clear customs, which is why we quote 7-15 business days rather than a fixed date.

Some countries charge customs duties, import VAT, or handling fees on incoming parcels. These charges are set by the destination country, not by this store, and are not included in the price you pay at checkout. Check your country's import rules before ordering if this matters to you. More detail is on our international shipping page.

How do I return a StopWatt order?

1. 1

   Check the window

   Confirm you are within 60 days of the delivery date shown in your tracking email.

2. 2

   Email support

   Email support@getstopwatt.net with your order number (format SW-XXXXXXXX) and the reason for the return.

3. 3

   Get the return address

   We reply with the return shipping address and any instructions specific to your order.

4. 4

   Send the item back

   Package the device securely and ship it to the address provided. Return shipping is the customer's responsibility unless the item arrived damaged or defective.

5. 5

   Receive your refund

   Once the returned item arrives, we process your refund to the original payment method under our 60-day guarantee.

What if my parcel arrives damaged or the wrong item shows up?

Can I change or cancel my order after checkout?

Email us as soon as possible after ordering. If the order has not yet dispatched, we can update the shipping address or cancel it for a full refund.

Once an order has shipped, it can no longer be redirected, but it is still covered by our standard 60-day return policy after it arrives.

What does the 60-day guarantee actually cover?

The guarantee covers the purchase price of your order, refunded if you return the device within 60 days of delivery. It applies to orders placed directly on getstopwatt.net.

It does not extend to items bought from resellers or marketplace listings; see where to buy for how to confirm you are ordering from the official store. Full guarantee terms are on our warranty and guarantee page.

Ready to order?

Every order here ships free, dispatches within 1-2 business days, and is backed by a 60-day money-back guarantee, so there is little downside to trying it. Buy StopWatt from the official store or compare StopWatt bundle pricing before you check out.